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This domain has agreed to host this page for the author indefinitely

Previously hosted at www.Centennial-Tower.com
Centennial Tower Apartments
Apex Realty
Seattle, Washington
"Tower at Centennial"

APEX Realty Management Sucks to a Degree Few Could Imagine Possible

aka "Motel 6"
aka "Dogpatch"
aka "Animal House"
aka "Fawlty Towers"
aka "Centennial Kennel"
aka "Centennial Tenement"

Have you dreamed of living in a high school gymnasium with rice-paper walls?
If so, this is the building for you! Attractive rates, too!

Latest updates in the criminal case against Apex Realty Management

An Editorial

This site has been edited extensively (regrettably) to improve readability and clarity.
Some of our experiences will be posted only when we've had time to take & post a polygraph.
Anyone requiring more detail in the interim may request it from our attorney.
Our standing offer: We will make ourselves available for witness testimony
to any party requiring corroboration of their own experiences at Centennial.

Off-Site Links (opens new windows)

Bad Landlords (Washington)
Tenant's Union (Seattle)
Want to Break Your Lease?
Is Centennial Trying to Raise Your Rent by 10% or More?
Think You Deserve a Refund from Centennial?
 

On-Site Links

Who Hires People Like Apex Realty? (Centennial's Owners)
Click if you now live or have once lived in Centennial Tower
Click if you think you might want to live in Centennial Tower
Carl Carilao, "Doorman" (aka "Quick-draw")
So, you think you're getting your deposit back?
Seattle City Landlord-Tenant law (partial listing)
Criminal Complaint(s) Against Apex Realty to SPD (filed 4-29-04)
Tenant Comments

 

This site details our experiences with Centennial Tower Apartment Building, located at

2515
4th Avenue
Seattle, Washington
98121

The building is presently managed by:

APEX Realty Management, Inc.
4020 Lake Washington Blvd NE
Kirkland, WA 98033

This site contains and includes our opinions.

Purpose of this site:

There are few issues more central to the human experience than the concept of HOME.

Psychologists tell us that humans have certain needs. At the top of the list are these two: To survive and to procreate. In order to accomplish either, a stable, safe and livable home is of the greatest importance. When all the world is out to get us, where's the one place on Earth we can retreat to, to seek comfort, safety, rest and peace? Home. Indeed, there's no place like Home. International wars have been waged, won, and lost over the concepts of "home". Millions have sacrificed their lives to protect their home. Untold hundreds of thousands have gone to jail or are in prison currently because they violated the sanctity of home. Tens of thousands have been killed, rightly and legally so, by a homeowner defending his home.

The concept of home is intensely emotional. A person's home is of the utmost, the utmost importance to the very survival of that person, and there's not a government, society or people in the world which doesn't recognize that fact.

Much of the population of the United States lives in apartments. Unfortunately, the very concept of the apartment experience means that the resident is more or less at the mercy of the good will of (a) his/her neighbor, and (b) his/her landlord. When good neighbors go bad, there is often some recourse. You can call the building manager; you can call the police; you can call building security (if available). These remedies may or may not work to restore the peace, safety and sanctity of your home, but at least you can try them and see. This leaves the resident feeling as though there is at least a chance that his problem will get solved, and that the security, livability and value of his apartment home may be kept intact. The sanctity of one's home, regardless of its arrangement, location or construct, is of paramount importance. Few apartment managers even begin to understand the trust which is placed in them when they contract to provide space in which someone will make their home. Managers handle the responsibility with varying degrees of success. Some managers don't handle the responsibility at all. And some managers are such a clear and blatant detriment to the well-being of their apartment community that they should be evicted themselves.

This site endeavors to help the millions of apartment dwellers avoid problems in the communities in which their apartment-homes are located, and to understand what kinds of problems can occur when bad managers are in control.

What exactly DO these unreasonable tenants demand, anyway?

(1) The tenants of Centennial Tower ask that gangs of drunks not be allowed to roam the halls accosting, insulting and threatening people.

(2) The tenants ask that tenants not be allowed to yell obscenities at the building through a bullhorn from the roof of the "Court" at 1 a.m.

(3) The tenants ask that building management act in a responsible, competent, timely manner when complaints are submitted.

(4) The tenants ask that Apex Realty not threaten them with eviction in retaliation for making complaints about the above.

If Apex Realty feels these things are unreasonable, then Apex Realty can go to Hell.
It's just that simple.

This site contains and includes our opinions.

We spotted this building while assisting an elderly woman who was being mugged in front of the Centennial Tower in about 1990. We had watched this guy stalk the poor woman for about three blocks. Lucky we just happened to be there when he made his move in front of the Centennial. We had the concierge call police while we held the mugger. We then toured the building and decided we liked it. We were living in a floating home on Lake Union, and after finally selling it approximately five years later, we moved into the Tower.

We moved to this building specifically because of it's construction (heavily built, classically designed), because of its location (at the time we thought it was convenient), and because after speaking with staff employees at some length it was clear that they understood the overall concept of supplying to the tenant a home as opposed to a storage locker. The building was peaceful, even stately, and management seemed aware of the value of a quiet building (quiet tenants bother no one, while lousy and obnoxious tenants bother everyone). It seemed like the kind of building we could live in for a few years in comfort and dignity---not at all like the sprawling suburban apartment complexes which are almost always havens for druggies, drunks, hillbillies and partiers. Those places are Hell on Earth, and we wouldn't put our worst enemies in them.

We moved into the Centennial on the east side of the building, and for the next five or six years enjoyed remarkable quiet and tranquility. We both worked odd, late hours, and we worked as many as 65 hours a week, each. The building was delightful, and we marveled to friends and relatives at our good fortune in finding the building. Many tenants were "lifers", having been in the building a decade or so with no plans to leave. Most tenants had a strong sense of community and were proud to live in the building. Most tenants were polite.

We did experience a few problems, few of which were things that could have been avoided by management. For instance, one of our neighbors, two gentleman, had a long-standing disagreement over whether the toilet seat should be left up, or left down. When it was left up, the one who didn't like it would stand in the bathroom and slam the seats down as hard as he could---so hard they'd bounce a couple of times. It should have broken the bowl, but never did.. He would do this over and over and over as a kind of temper tantrum to punish the evil-doer who'd left the seats up. He did this at all hours of the day or night. It took us actually a number of months to figure out where this was coming from. Once we did, management stopped it, and that was that (I do recall the one gentleman asked management if they would install foam rubber under the seat so he could continue to slam it without bothering anyone. Management told him it would be easier to just stop slamming it. He reluctantly agreed). Could happen in any building, anywhere. Things like this are just part of apartment living.

We also encountered a druggie beating the hell out of his girlfriend in the hall outside our door one evening. He couldn't be convinced to stop without using force. He was held for police and arrested, and hauled off with the rest of the garbage. Management probably had no way of avoiding this situation, as this was a well-dressed and respectable-looking scumbag (a computer programmer). Turned out his apartment was full of drugs. We filed a written report of what had happened, and that, again, was that. Could happen in any building, anywhere. Things like this are just part of apartment living.

We were on our way up to our floor one afternoon when the elevator stopped about halfway up and the doors opened. Seattle Police had a guy spread-eagled on the floor between the elevators, screaming at him to stay down or they'd shoot. We watched, bemused, until the doors closed again and we continued up. One would hope that kind of thing isn't "just part of apartment living", but it is.

During this first five or six years we experienced a lot of trouble with mail theft, to the tune of some $12,000, all of which was replaced by the bank. We've lost mail from the mail room approximately a dozen times over the years, as have many other tenants, some of the building staff included. The mail-thieves stick a piece of double-sided tape on a clothes hangar and fish pieces of mail out through the slot. They've been doing it for years, yet for whatever reason, management steadfastly refuses to install a protected mail slot. So for the past few years we haven't mailed important letters from the building, and guess what? No more lost mail.

We've grown weary of the horror stories tenants tell us regarding water damage in their units. Years ago one of the fittings in our plumbing spontaneously broke and flooded our apartment. Fortunately we were able to get maintenance on it within minutes, so the damage was minimal. Many other tenants haven't been so lucky. [A maintenance person] who worked here [XXXX] told us that there are certain fittings in specific locations all through the building which are known to be faulty (and a few which are wild cards). The building once solicited an estimate to replace them in every unit. The estimate was prohibitively high. This person's supposition was, then, that the building had decided to just let the fittings fail one by one over the years, because each failure was covered by insurance, and the building wouldn't have to spend anything to replace the fittings. To hell with the losses and disruptions to the tenants. We don't know if this is true or not---what we DO know is that we watch the same fittings in the same locations fail, year after year, and no one in management seems to be capable of extrapolating out the curve and getting ahead of it. Is this accidental stupidity, or calculated evil? We don't know. [Note: Within 60 days of the posting of this site, management suddenly went through the building and replaced the offending fittings. Too bad dozens of tenants lost their possessions prior to this, and it's too bad it took a public website to bring about this basic bit of maintenance. The building continues to be plagued by broken pipes and water leaks, however there does not seem to be a pattern to which fittings are failing. We have never seen any building, anywhere, with more plumbing problems and water leaks.]

During this first five or six years we experienced a lot of trouble with vandalism and theft in the garage. One of our vehicles was vandalized eight times, and we had no reason to believe it was by the same person. Most people we've known in the building have experienced at least some vandalism to their vehicles. We felt management could have prevented much of that, but, after all, that's life in the big city.

We also experienced a lot of trouble with people (doctors, lawyers, and others who should know better) parking in our reserved spaces. We'd come home at night, dog-tired, and have no place to park. We followed one guy into the garage one night, and followed him right in to our reserved spot! When asked to move, he ran at us us, asking if we wanted to fight over it. We said sure. Then he didn't want to fight over it anymore. He was cited and released by SPD. We felt management could have done a better job controlling this problem as well (tow a few and they'll get the idea). But overall, it was still "worth it" to live in this building. We had planned to be in the Centennial for two or three years, yet after five years we had no thoughts of leaving, and were even considering retiring here.

Then one day on a lark we took a tour of another building in the city (the Metropolitan). To our surprise, they offered a great deal more than the Centennial, for significantly less money. We were amazed, and on spur of the moment we asked the Centennial office how much it would cost to get out of our lease. This request ignited them, and before we knew it, we were being ushered into a much nicer unit in the Centennial, on the west side, for a price that was more inline with Seattle's existing rents. We were delighted.

But almost immediately we began experiencing problems with parties on the roof deck of the Court, which is a new building with a roof-deck which directly faces the entire west side of Centennial Tower and is as close as about 35 feet to some of the Tower's units. "The Court" is a flimsy plywood shell of a building (we watched it being built---in fact we made a time-lapse video of the construction from a friend's apartment which overlooked it), and was only barely finished when we moved to the west side, so no one really had any experience with it. No one could have anticipated any real problems down there. But, in all fairness, the noise problems were mild, and infrequent, and it was more or less bearable. We figured management would get a handle on it and bring it under control soon. We did mention the problem to the office staff on a few occasions after a particularly loud group had spent the evening on the roof deck, but the problem wasn't serious enough to warrant a written complaint. Still, in the backs of our minds, the irritation was beginning to take root and grow.

Our lease came up in 2-03. Correna Corbett, building manager at the time, attempted to raise our rent by roughly $250. We resisted. Though Correna never bothered to reply or respond to our letter below (a pattern for which Correna has become famous), she relented and raised it roughly $40. We've avoided the woman since then. This letter was written and delivered in February of 2003.

 

Centennial Plaza

2515 4th Ave.

Seattle, Wa.  98121

 

Management:

 

We have received your letter dated 2-28-03 regarding the raise in rent for unit XXXX.

We are astounded that in this economy you would have the audacity to raise these rents at all, let alone by the two or three hundred dollar figure you have quoted. We have always regarded this building as being more than a tad on the greedy side, but this absolutely takes the cake.

 

Could we assume, then, that management would, in return, begin handling the nightly/weekend parties on the roof deck of the Court so those who live on the west side of the building can get some sleep?

 

Could we assume, then, that management will hire competent and reliable security so that our vehicles are not plundered, vandalized or downright stolen, every few weeks?

 

Could we assume, then, that management will excuse us from the $150/mo. utility bill that is something we never agreed to when we decided to make this our “home”?

 

The entire country is in one of the worst slumps in its history. All businesses are down. Every building in the city is scrambling to fill vacancies. And yet Centennial proposes this?

 

How can we consider this a long-term “home” when we must live in fear of Centennial pulling a stunt like this every time our lease expires? Your proposal is outrageous, and I will recommend to my wife that we seek new housing without delay. God knows there’s plenty of it available.

 

If you want to discuss this matter, please discuss it with XXXXX, not me.

You may reach her most business days at 206-XXX-XXXX.

 

We renewed the lease and hoped things would improve.

During the course of the summer of '03, the noise problem became unbearable. The parties became louder, lasted longer, and no matter how many times we mentioned them to management, nothing was done. We were sometimes awakened at 3 or 4 in the morning to cat-calls, hoots, cheers, crashing bottles and yelling from the roof of the Court. It was beginning to seem more like we lived in Rainier Valley in a section-8 complex, than in a "luxury" hi-rise downtown. We began complaining a little more loudly to office personnel, but nothing seemed to work.

Finally, on the Fourth of July, 2003, the problem became utterly and absolutely unbearable. We were forced to call security many times during that night. We were forced to call the police many times during that night. We came to refer to that night as the Night from Hell. This was a noise level and a type of behavior that had never, ever been allowed to exist in years past. What had happened? Did management have a new policy? Then we remembered: We had watched the managers come and go through this building like drunken sailors through through a harlot's parlor, and while some were good, and some not so good, all were from the same management company, and that company had managed the building for years. Now, it seemed, we had a whole new company overseeing the building, and they apparently had a whole new set of tolerances.

Indeed, we realized that since this new company had taken over, the general feel and tone of the building seemed to have been diminished. We often encountered little pods of drunks in the halls, the community room was often booked with rock-out parties which utterly and totally disrupted all life as we know it on the second floor. And complaints to management seemed to be falling on stone-deaf ears. The night of the Fourth galvanized us, however. If this kind of behavior was going to continue, we simply couldn't live on the west side of the building--possibly not in the building at all. We decided to find out if management would do anything about this problem by submitting to them this written complaint.

 

Centennial:

9 p.m. approx: First call to security re drunks fighting and breaking beer bottles on the roof of the Court.. It looked like Doug responded. Police were also called—they never showed. The fighting stopped until about 11:00 p.m..

11:00 p.m.: Party grew wilder and began firing rockets off the roof of the court. Security was called again. We're more than a dozen floors above the party with all windows and doors closed and the operator said she could clearly hear the party over the phone. Police were called at this time again. They never showed. No security showed either.

11-11:10 p.m. Party increased in intensity. No one showed from previous call so security was called again several times between 11:10 and 11:20—no answer on any try.

11:22 p.m.: Party continued and grew even wilder with a dozen or more people running back and forth on the actual roof of the Court above the units. Fireworks off the roof deck continued, some rockets being fired at buildings. Screaming rose in decibel if that was even possible. Nearly continuous, non-stop screaming now. All parties intoxicated. Beer bottles being thrown. Finally got through to security—she could hear the party through the phone again. Police were also called again. We videotaped fireworks being set off on the roof of the court.

11:27 p.m.: No one seems to have shown up. Police called again. Fireworks off the roof deck have stopped. Screaming continues virtually unabated with no breaks or pauses. It appears that partiers are screaming obscenities and threats at people on the balconies of the Centennial, apparently in retaliation for being asked to knock it off. So far we've been spared this as we haven't interacted with them.

12:05 a.m.—party continues, but quieter. Maybe security or police have stopped it.

1:00 a.m., same group seems to be back, throwing firecrackers at cars from roof of the Court. We didn’t bother to call anyone. What would be the point?

2:05 a.m.: Firecrackers continue on roof of the Court. We simply can’t take any more. Called police and security again.

2:30: Firecrackers continue on the roof of the court.

2:37: Firecrackers now very loud. Rockets being fired from the roof of the Court. Called security, and security was semi-snotty, telling us that security was refusing to act on the problem further. They advised us to call police AGAIN. We asked why security existed if they were unwilling to solve these problems. Security said it was prevented from doing anything except politely asking the offenders to stop. We asked what point there was in security even being on the grounds if that was all they could do. Security hung up. Police were then called AGAIN. We are awaiting police now. We cannot go back to bed as we must wait to let police in to the Court. Too bad security can’t do these jobs. When we stepped out onto our balcony to judge the number of people on the Court roof for the police dispatcher, two of the persons on the Court roof threw several more firecrackers into the alley, then pointed pop-bottle rockets at us, personally, as we stood on our balcony. When they saw that we were talking on a phone they grabbed their fireworks and ran down the stairs.

3:08 a.m. SPD was supposed to call us when they were at the Court so we could let them into the building. No call. No police have showed. We must get up at 7:30 a.m.---4 hours from now. Thanks for a night from Hell, Centennial.

Conclusion: It’s our opinion that these buildings are totally out of control. The caliber of tenant drops every month. It is our opinion that management has lost control of the buildings, and cannot, or will not provide a reasonable living environment for its responsible tenants..

 

We signed the complaint and submitted it to the office. We do know for a fact that Correna received it. We were never contacted regarding the complaint in any way, shape or form---a curious pattern that was to continue. We call it the "head in the sand" syndrome.

 

The problems on the roof continued completely unchecked. The quality of our life on the west side of the building deteriorated. It was often uncomfortable to sit out on our deck because of the language that persisted on the roof of the Court. Quiet conversation on our balcony was often interrupted mid-sentence by some obnoxious outburst from the roof deck. We were increasingly embarrassed to have friends over. It was like living next door to a honky-tonk bar. Closing all our windows helped only slightly, and within a few minutes the heat buildup in these stuffy little rooms became unbearable. We would often turn up the TV, to the point where we worried about bothering OUR neighbors. There was no relief in sight. We now called security often, where we had not called security once in the previous six years. Clearly this was a situation out of control, and the office seemed oblivious to it.

Office staffers did relate to us privately that they were as sick of the problems as we were. We were told that, through the course of the summer, many residents had asked to be moved to the east side, away from the problem. We were told that many residents were "screaming bloody murder" (that's a quote) about the problem, especially those living near the roof deck in the Court. When asked why management didn't actually DO SOMETHING, the staffers would throw up their hands and give us exasperated looks. As the summer wore on, the problem increased until on Friday and Saturday nights we were tempted to go out of town to get some relief. Still management did nothing and security remained singularly ineffective.

In the space of a few months in 2003 we had problems with gangs of drunks in the exercise room late at night on three separate occasions. --Different crowd each time. Our solution was to stop working out late at night. It was not that we couldn't handle any problem that came along. It was that we didn't want to be involved in confrontations in the building. So we stopped using the facilities we paid for, during the only time of day we were available to use them.

Security sometimes privately confided to us that they were tired of having their hands tied, saying that they were only allowed to ask politely for the partiers to quiet down. If they didn't comply, they could do nothing more. They said the partiers often laughed at them or threatened them. On one occasion a Seattle PD officer told us that he had only recently moved his own girlfriend because of the very same problem.

We began to consider moving. The trouble was, we still loved the building. We still loved our west-side view. We still loved our apartment. We were both far too busy to even consider coming up with the time to find a new apartment, let alone to find the time to move---and we shouldn't HAVE to move anyway! So we limped along through the rest of the summer, calling security, thinking that sooner or later management would "get it" and solve the problem. After all, it wasn't particularly difficult to solve.  We've managed three complexes, the largest being about two thirds the size of the Centennial. We ran a tight ship, and our residents loved us for it. We had residents who moved to new buildings when we took over new buildings, because they enjoyed the dignity of lifestyle we brought them. First and foremost you want to keep the problem cases out of your complex. Admittedly, once in awhile one will slip by you and start causing trouble. It's been our experience that when you get a trouble-maker, he never stops causing trouble. You must GET RID OF HIM before he too severely disrupts the lives of the decent tenants. We also observed that it was the party crowd who was habitually late on the rent, who ALWAYS destroyed their apartments, who brought in drug and alcohol problems, whose friends were most often caught vandalizing, stealing, or harassing other tenants. This crowd is bad news from every angle, and any competent manager will work quickly to get them out.

With regard to the roof problem, it's off-limits at ten p.m. It always has been. It's in the lease. All tenants have signed the lease. This gives management considerable control. Management can evict those who won't follow the rules. Management could lock the door to the roof at ten p.m. (if fire code prevents it, then equip the door with a lock that releases in event of a fire---most buildings in Seattle are thus equipped, and there's no reason the Court can't do the exact same thing). Failing that, management could install a timed alarm. Open the door after ten p.m. and it sets off an alarm which can be either audible or silent. It summons security and security chases the little trouble-makers off the roof. Simple. Requires ten seconds of thought and a couple hundred bucks to implement, yet management has been wringing their hands over this problem since they took over and are no closer to a solution today than a pig is to flying around the moon. Management could have security check the roof deck during its normal rounds. If the partiers won't leave, they're trespassing and should be arrested. Period. These remedies are not difficult to enforce, and certainly weren't difficult to think of. A dozen more could be imagined in a full 60 seconds. Office staffers told us that they experienced the same problems with the facilities on the south side of the building, involving complaints from tenants who had to listen to people having sex in the hot tub or drunks throwing up on the patio (and speaking of vomit, there are two piles of it on or near the steps in the garage, both of which have been there for at least nine months--don't you enjoy tracking that into your apartment?). When asked why management didn't simply lock up the problem facilities after hours, staffers would, as always, throw up their hands and look exasperated.

We found ourselves getting testy. It seemed the building was being populated more and more by loud-mouths, punks, and just plain nasty people. We were getting tired of it, and our patience was running thin.

It had become painfully obvious that management was behind the power curve on this problem. Realizing that current management was simply in over its head, we decided to appeal to the owner of the building. Some owners DO care. Most don't, but some do, so we thought, what the heck? Maybe the owner(s) would rattle some cages in the new management company and SOLVE THE PROBLEM. So we sent the following to the owner(s), and we signed it. A copy was also delivered to Correna:

 

Centennial Owners
CENTENNIAL TOWER ASSOCIATES059999
Re: Parcel Number 0656000450
PO BOX 178
BOW WA 98232

 

A concept exists in the domestic rental market which is understood by few landlords. We used to think the owners of our building understood it---we now question that assumption.

 

Attached please find an accounting of our experiences living in your building [on the Fourth of July, (see complaint above for a copy of what was included with this letter)]. Although this is the worst night we’ve endured of late, occurrences like this are becoming increasingly common.

 

The concept in question is simple:

 

Noisy, obnoxious or otherwise criminally inclined people bother everyone around them. They are like a positively-charged magnet, repelling all in their vicinity.

 

Quiet, responsible people bother no one----except, perhaps, noisy, obnoxious or otherwise criminally inclined people.

 

If you fill a building with problem-cases, you will have never-ending turn-over. Your building will attract more of the same kind and will repel people of an opposite (quiet and responsible) mind-set.

 

If you fill a building with quiet, responsible people, your building will tend to attract more quiet, responsible people, and it will keep them. The vast majority of renters are looking for a quiet places to live---most are not finding it.

 

Obnoxious tenants cost you in ways too numerous to list.

Responsible people help the building to realize its best financial potential.

 

In tough economic times, some landlords are unable to resist the temptation to grossly lower their standards for tenant acceptability in order to keep the occupancy rate as high as possible.

 

What they do not seem to understand is that this practice sets up whiplash effect---it promotes an environment which slowly but surely drives the responsible tenants out, which, in turn, makes it even harder to fill the building’s vacancies, which, in turn, makes management even more desperate, which, in turn encourages them to lower their new-tenant standards even more. It usually takes from one to two years of uneducated management to turn a nice, livable building into a cesspool. It can take half a dozen years of hard work to reverse this mistake. Many of Centennial’s tenants feel the building is well on its way to this sorry state.

 

As we said, some landlords grasp this concept. Some, like the old Grosvenor House, clearly do not, and the place is now little more than a frat-house, a party dorm with about a 70% occupancy rate.

 

We believed in years past that owners and/or management of the Centennial understood the concept. Our living conditions over the past 6-9 months are forcing us to reassess that assumption.

 

This is our version of a heads-up for you: We feel the building is going to Hell in a handbasket. We’ve been here many years; we had hoped to make this our permanent home. But we no longer see that as a possibility unless immediate action is taken to reverse the current trend at Centennial. It’s up to you.

 

We received no reply from the owner(s) which, to us, told the story regarding whether or not they cared about the building, or whether it was merely a figure on a profit-and-loss sheet. We didn't receive a reply from Correna or anyone else in management either (surprise), and the problems continued unabated.

On 9-20-03, as anyone living on the west side knows all too well, all hell broke loose. The first hint of a problem was at 6:30, thirty minutes after the office closed. Our wall began to vibrate, and we couldn't believe it. Our neighbor is as quiet and polite as they come. We figured he had accidentally bumped his volume control or something, and would shut it off in a minute. But the walls just kept pounding. I got up to try and be sure that the music was coming from our neighbor, as sounds in this building have an uncanny ability to telescope. When I got up I realized that it was coming from outside. I figured it was some gang-banger in the alley with a boombox. I was wrong. It was, as all tenants now know, coming from a complete amplified sound stage which had been set up on the roof of the court, with the speakers pointing directly at all of us on the west side of the court.

I immediately went downstairs to see if anyone was left in the office. It was locked and dark. I asked James, the doorman, if he had any idea what was going on on the roof of the court. This is pretty much verbatim our conversation:

James: (I must have looked angry) What's the matter?

 

Me: James, do you have any idea what's going on on the roof of the court?

 

James: Yeah, it's some big party they got going on up there. Supposed to go on all night.

 

Me: Who's "they"? You mean the office knows about this?

 

James: Yeah, he came in here and cleared it with them.

 

Me: James, this is already out of control and it hasn't even started yet. They have amps and speakers rattling our walls and windows. This can't go on for five minutes let alone all night!

 

James: Well, the office said they could have it up there. It's all cleared. The guy's only been here a few days. Just moved in.

 

Me: James, this isn't going to work. This is way over the line. The office can't do this to us.

 

James: Well, the office didn't really know what to expect from this. No one really knows what he's going to do up there. They were just kind of waiting to see what would happen but they all gone home now.

 

Me: Then someone should have stuck around to keep an eye on it. Where's security?

 

James: Well, I don't know. I suppose I better walk over there and see what's going on.

 

Me: Yes, please do. This just isn't going to work.

 

James: Okay.

 

James did go over and stop the music. The guy in charge thought it was hilarious that anyone would complain. The music was turned down to an acceptable level, but we all knew this was just the beginning.

At exactly 7:30 p.m., an hour after James had stopped the music, it was cranked full volume again, where it remained most of the night. We were of the mistaken idea that we couldn't even call security until 10 p.m., when the city's noise ordinances went into effect. We were mistaken---when it involves amplified sound of any kind, the noise statutes apply 24 hours.

We suffered through the next three or four hours of music, screaming, obscenities yelled at the building through a bullhorn---all tenants on the west side know what it was like.

We began calling security later that night. Of course, as usual, security was completely impotent, which had been the case for the previous four or five months of this madness. The other person who lives here just went to bed and cried. This was our home for God's sake. There was no place left to escape to. There was nothing we could do.

When we finally called the police at midnight; they responded and told us they had already been to the roof of the court twice that evening. Obviously they had had no more effect on the partiers than security. We were issued a case number of 03-437733 (west precinct). The two officers promised to try again. After watching the party for a few minutes from our balcony, they went downstairs and confronted the group. They did quiet down until the officers were back in their car---then resumed at full volume.

At 2:40 a.m. we called Seattle PD again for the same problem. They responded but did no good.

At 4:17 the police called US and said they were still receiving complaints. They wanted us to look out from our balcony and tell them how many were up there. We counted eight or ten, still hooting and howling and screaming.

Now outraged beyond all precedence, we wrote and circulated the following letter to all tenants on the west side. We did this twice, because someone retrieved (stole) and threw away the first 110 copies.

 

Centennial Tower Residents, West Side      9-20-03

 

If you live on the West side of the building you’ve already been subjected to the pounding music generated by a number of large amps and speakers that have been set up on the roof of the Court. James, the doorman, has informed us that this latest bash is being sanctioned by the office. Thanks again, Centennial, for what is surely to be another Night from Hell for the west-side Tower residents.

 

We have come to the conclusion that this is the type of behavior management wants in this building. It must be! Management has demonstrated to us over and over and over ad nauseam that it will do little or nothing to curb the wild parties on the roof of the court, so what other conclusion can we come to?

 

As many of you know, our quality of living in the Tower took a nose-dive when “The Court” was built across the alley from the Tower building. We endured months of construction, months of rude, even violent construction workers who blocked the alley and the garage access dozens of times per day. We listened to what appeared to be an illegal gravel-making operation run, at times, 24 hours per day (the gravel was being manufactured in the site pit and sold elsewhere and we were present when management admitted it). When the building was completed we thought our troubles were over. Little did we know they were just beginning.

 

Now that the building is finished, we must endure the overcrowding of our amenities, often by a class of resident we moved here to avoid. We must endure increased theft and vandalism even in the Tower. We must endure the noise, the constantly packed lobby, and overloaded elevators, and we often encounter little groups of drunks wandering the halls and stairways guzzling beers and mixed drinks. None of this was part of the deal when most of us moved in here. If the Centennial is now to become a party building under new management, we wish someone would just make a formal announcement of the fact so those of us who would have never chosen to live in a party building can give up on trying to get some relief, and leave.

 

The most obvious kick in the face comes to us in the form of the nightly drunken parties which are now held on the roof deck of The Court. At 20:30, 9-8-03, for instance, we were all subjected to about 2 hours of utterly non-stop screaming and singing from the roof of The Court. There’s nothing we could do until 10:00 p.m., at which time many of us, as usual, called security and/or the police, neither of whom solved the problem, and another miserable evening passed as we closed our windows and turned up our televisions in a vain attempt to drown out the chaos, the fights, the breaking beer bottles, the yelling, cursing, screaming (how can anyone SCREAM for 2 hours non-stop?), the arguing, the mass cheering, the hoots, howls, cat calls, the running back and forth across the actual roof of The Court, and the taunts and threats when any of us went out onto our balconies to look to see what all the commotion was about. It was a veritable Dante’s Inferno down there. And for this we pay big bucks.

 

Centennial management is well aware of the problems. Privately, building staffers have confided to us that they are sick of dealing with the problems on the roof of The Court; they worry about their safety when trying to quiet 15 belligerent drunks, and they wonder why management doesn’t simply solve the problem (let’s see, if the roof deck is off-limits at ten p.m., what would deter these people from going up there? Oh, I know---a locked door!). But management apparently doesn’t draw the line between PROBLEM…..and SOLUTION. Maybe they have their reasons. In the end, it doesn’t matter what their reasons are, because it’s us who have to endure management’s miscalculations. If you thought you were the only ones angered by the roof deck parties, you’re not. Many residents are said to be screaming bloody murder, but their pleas appear to be falling on deaf ears. Why? We couldn’t hazard a guess.

 

If building management won’t solve the problem, it’s time we contacted the building owner (and if the building owner won’t act either, there are plenty of other remedies, including pushing to have “The Court” listed in law enforcement directories as a city nuisance). Here’s the owner’s mailing address. Why not drop him or her a note and let them know what you think? Many of us are considering or preparing to move out because of these problems anyway, so what have you got to lose?

 

There is talk a website will be set up to give residents a common forum. This may include an online petition, discussions of legal remedies, solicitations of time donations by resident attorneys, etc..

 

But first, we urge you to make your concerns known. Management doesn’t seem to care. So let’s move on up the ladder and try to make this a livable environment once more by appealing to the building’s owner(s). Will it work? Probably not. But we must first go through the motions of trying it before moving on to more drastic (and effective) measures.

 

7:50 P.M. the group on the roof deck has taken up a bullhorn and is yelling obscenities directly at the west side of the Tower, and also yelling “who’s complaining?”

 

12:00 a.m. security was called again, and a formal complaint is being made to Seattle PD. We’ll bring our own attorney in to this Monday morning.

 

Address of building owner:

CENTENNIAL TOWER ASSOCIATES

PO BOX 178

BOW WA 98232

 

Half a dozen copies were also delivered to the office, and another twenty or thirty copies were posted on the bulletin board. We were never personally contacted once by the office. However, the office did distribute the now infamous rules memo, as follows:

After reading this document in utter astonishment, we thought: Now let us get this straight:

The building has admitted to us that the tenants are up in arms over the noise on the roof and have been all summer.

The building has admitted that all summer long tenants have been moving from the west side to the east side.

The building admits that this latest bash on the roof was over the line.

The building is now so culpable and liable for breach of contract that it could lose a dozen or three dozen lawsuits over this.

We have been told by staffers that they fear for their safety when approaching these crowds on the roof.

The building has admitted that one of its people was directly threatened with bodily harm if he tried to stop this party again.

And yet.....the best this management can come up with is a reminder of the building's rules?

ARE YOU KIDDING US?

So we delivered the following to the office:

 

TO: 

Centennial Management

Subject: Response to letter of 9-23-03:

 

 

(1) To think that sending a notice to tenants defining the building rules will solve the problems that currently plague the building is the height, the very pinnacle of naïveté.

 

(2) It is a simple matter to install a door lock which unlocks during a fire. Most buildings in Seattle have such mechanisms. Failing that, you could alarm the door to off-limits areas after ten p.m.. Failing that you could have security patrol off-limits areas every 15 minutes and call police to arrest those who refuse to vacate such areas.

 

There are a plethora of relatively simple options to solve these problems, none of which require more than about 35 seconds of elementary thought, any of which could have been instituted four or five months ago when these problems began to be severe. The fact that management has allowed the decent residents to anguish through four or five months of this insanity is unconscionable and demonstrates a frightening lack of professionalism and regard for your tenants’ welfare.

 

At 11:43 p.m. on 9-23-03 a male voice, amplified through a bullhorn, yelled from either the roof of the Court or from the street, “something, something, in the West side of the Tower.” This is the SECOND TIME a bullhorn has been used by this group in three days!

 

We submit that present management does not have a clue as to the mentality of their adversaries in the Court, and that present management is utterly and wholly incapable of even beginning to deal with them.

 

By this lackadaisical, day-late-and-dollar-short approach, you show more compassion toward the dirt-balls causing this problem than to the other 97% of the building.

 

Again we received no reply, so we turned the matter over to our attorney.

While waiting for our attorney to sort through this case and get a handle on it, we received a call from one "Julie Fite" (we'll correct the spelling later if it's wrong. We've come to call her "Baghdad Bob" ("the Americans are NOT in Iraq", etc. etc.). She identified herself as being from Apex Management Inc.. She requested a call back at 425-827-3100 ext. 114, because, she said, she understood that we had some "problems" with the manager here. What a knack for understatement.

We had our attorney return the call. The call lasted about 20 minutes. Our attorney said Fite was "outraged and defensive" (as opposed to apologetic and reasonable). Among the bizarre, erroneous, potentially libelous and outrageous comments made to our attorney by Ms. Fite are these zingers:

Ms. Fite stated, during a telephone conversation, on 9-26-03:

The tenants (us) have never once called security to try to solve these problems. All they have to do is call security and security will quickly take care of any problems in the building.

My attorney insists Ms. Fite repeated this "at least five times".
This is in our view a prime example of a staggering naïveté and clueless ness.
Either Ms. Fite is LYING, or "someone" has lied to her. In defense of Ms. Fite we are informed privately that Correna has discussed our calls to security numerous times with and in the presence of office staffers. We are also informed that Correna was overhead by office staffers telling Fite that we had never once called security. Fite told our attorney that we had never once mentioned these problems (or any other problems) to management.

Fite told our attorney that we had NOT called the police on 9-20 and that they responded and broke it up due to the calls from someone else. Then how does Fite explain our case number for the contact (03-437733). And what does Fite have to say to the fact that the party was never "broken up" at all, that it continued until at least 4:17 a.m.? Fite seems to know less than nothing about what's going on in this building. The crowd in the Court is straight out of the movie "Road House". You have to deal with the mentality decisively or they'll run over you---which is pretty much what has happened here.

Fite stated to our attorney: The tenants (us) have been illegally distributing harassing leaflets to the tenants (referring to our distribution of leaflets during the Fourth of July bash).

Our attorney supplied Ms. Fite the statute, which appears below:

 

Seattle Municipal Code, §22.206.180 states:

A.  . . it is unlawful for any owner [landlord] to: . . . 

7.  Prohibit a tenant . . . from engaging in the following activities when related to building affairs or tenant organizations:

a.  Distributing leaflets in a lobby and other common areas and at or under tenants' doors;

b.  Posting information on bulletin boards . . . ; [and]

c.  Initiating contact with tenants]
 

The accusation that we had never once called security or mentioned the problems to management was the straw that broke the camel's back. We won't tolerate being lied about. I've run into this in the past, as has everyone. Fortunately, I've been able to afford to take polygraphs which cut right straight through the bullshit and end the he-said, she-said crap. I used polygraphs in a Federal law enforcement capacity many years ago. They work and I like them. I am available for polygraph testing on any issue at any time. Please contact my attorney (as listed on this site) for details). I have offered (see below) to pay for polygraph testing of Correna. She refused to reply.

Fite told our attorney that "legal action" has been taken against the two responsible for the party in question. Privately, we're told that "legal action" consisted of a note asking them to respect the building's rules.

Bottom line? Our opinion: The building is out of control.

Management will not, or cannot bring it back into line.

The owner doesn't care one way or another.

Upper management appears to be terminally gullible. As I write this at 19:07 on 9-27 the roof deck is full of loud mouth drunks making it difficult to concentrate.

The sane, rational person automatically thinks that a building full of honest, hard-working, responsible, quiet tenants is automatically preferable to a building of scumbags. But is that necessarily true? Like they said about the Kennedy Assassination---you gotta ask one question: Who would gain?

In a building filled with decent, quiet, hardworking people, the vacancy rate is low, because the tenants aren't stressed and pissed off and always wondering if there's a better, quieter, more secure or stable place to live. The landlord gets to collect his rents, month after month, on time, without hassles. He makes "X" amount of money in this scenario.

Consider, now, a building full of hair-balls. No one is happy. The hair balls cause trouble, and bring rowdy friends who cause more trouble, and the turn-over rate skyrockets. Seems like a bad deal for the landlord, right? Not at all.

The landlord makes money every time a tenant breaks a lease. He gets to keep money he wouldn't ordinarily get to keep. The landlord makes money when new tenants apply---consider the $150 non-refundable "credit check" fee the Centennial charges. The higher the turn-over rate, the more of these fees the landlord gets to keep. Consider the decent tenant who stays five years, then moves out. The landlord is unable to keep much if any of his damage deposit, because most everything is depreciated out after five years---even the carpet. Consider the Animal House types---they move out in six months or a year, the place is trashed, the landlord keeps ALL of their deposit money, has his own in-house people do the repairs for pennies, and makes more than if he'd rented to the stable people who stayed a long time and never damaged anything.

So what kind of people does this company want in this building? Let's look at the facts:

We've been here nearly eight years. We've never once been a day late on the rent---so the building doesn't make any extra money in late charges. We've never damaged anything, so they don't make any extra money there. They could have turned our apartments ten or twelve times in eight years---pocketing $150 each time a new tenant wanted to move in just from the credit check fee. Management has lost at least $1500 there. Now take that times the 240 or so units in this building and the 60 or so in the court: How about a net loss of up to $450,000 in eight years for renting to stable tenants. More than lunch money, we submit. 

Now, YOU tell US what kind of management has taken over Centennial Tower and what their motives are. No one could be accidentally this stupid, right? The decline of this building must be planned....? We don't know what kinds of complexes Apex has handled in the past, but it's clear to us they're out of their element here.

Or do they know exactly what they're doing?
Our basic sense of right and wrong and of fair play and decency and honor tells us that no human beings anywhere could ever be capable of such evil as to purposely rent to trouble-makers for the express and premeditated purpose of stirring up the population of a building which would cause the turn-over rate to skyrocket, all for financial gain. No human being is capable of such evil. Right? We give you, as a point in case, America's tobacco corporations.

We need to be clear that we feel the general office staff in this building is first rate. Our problem is with management. The following letter describes our opinions of the general staff, almost without exception:

 

To: Centennial General Staff

  

As you may or may not know, we are launching a website to detail and air the noise problem and management’s subsequent handling of it. The URL of that site is as follows:

 

www.centennial-tower.com

 

The site will be active within 48 hours.

 

We want to advise the general staff that we harbor no ill will toward them whatever. In fact, we have found the general Centennial staff to be bright, helpful to a fault, cheerful, polite, honest, hard working---in short, the best staff anyone could ever hope for. We will be sure to reflect this fact in the website.

 

We’ve been here eight years. Upper management has informed our attorney that it would like us to leave. Honestly, we see no point in staying under present management. However, depending on management’s actions (or inactions) in the coming days, that could change.

 

We just want you to know that we appreciate the general staff, that we have always appreciated you folks, and that we will bend over backwards to protect your good reputations in our ensuing (and very public) battle with management. All we ask is for reasonable noise control and a management who does not make up stories and lie about us. It didn’t seem like too much to ask. Apparently we were mistaken.

 

We realize that the staff has been told not to speak to us. Whether or not to comply is a moral judgment you’ll have to make for yourselves.

 

Whatever happens, thanks for being decent human beings,

 

9-27-03

 

Management may or may not be able to dictate to its employees to whom they may and may not speak during business hours. Management positively may not dictate to employees what they can do, where they can go, and to whom they may or may not speak during their off hours, and any attempt to do so either directly, indirectly, by intimidation or suggestion, is a crime and should be immediately reported to SPD who will refer the complainant to the proper authority for follow-up and prosecution. To the staff of Centennial we say this: Management doesn't own you and can not tell you who to speak to, just as management can not prevent us from speaking with or writing to other tenants, something they have blatantly and illegally tried to do, and continue to do even after being shown by our attorney that it is illegal.

We didn't mention building maintenance in the above letter. We have never seen, heard of, or read fictional accounts of better, more prompt, more competent or helpful building maintenance personnel, and that has been the case since we've lived here. We don't know how the building has been so lucky in choosing maintenance personnel, but we hope it continues to do whatever it's doing. Maintenance has been absolutely delightful, and we haven't heard a single tenant complain about them in any way, ever.

An office staffer has suggested to us that management should apologize to us profusely and beg our forgiveness, and move us at their expense back to the east side of the building. Obviously the problems on the roof deck will never be fully solved, so the west side of the building with its gorgeous views is, for many of us, no longer an option.

We countered that management didn't even have to apologize profusely---just a "regular" apology would suffice. Of course even that small courtesy is almost certainly beyond them anyway. But it occurs to us later that no apology from people of this ilk would have any meaning, so they may as well save their breath---and save us the tedium of trying to act appreciative if they were to apologize. These people don't understand what they've done to this building. They don't care. They don't understand what they've done to the trust of their tenants. They don't care. If they were capable of caring, they would have never allowed these things to happen in the first place. That's our assessment. So what value would an apology have?

Has your sense of safety and well-being been eroded (or destroyed) by the events which have taken place in this building? No sane person would deny it---though the party crowd will surely do so.

Has management acted responsibly or in a timely manner to stop the activities which are in clear violation of the lease agreement? Of course not. No sane person would think they had acted responsibly or in a timely manner.

That leaves management open to a lawsuit by every tenant who lives on the west side and has endured this insanity month after month after month with no relief and no relief in sight.

What could anyone hope to gain by filing suit?

First and foremost you'll gain an up-close and personal view of a corrupt and utterly incompetent legal system. That will shock and depress you. You'll learn that in any legal conflict the only winners are attorneys. You'll learn that you never want to file suit again, and you'll probably come away from the experience with a profound desire to become a hermit in the Arctic.

You might win a few thousand bucks too, which might as well be donated to charity. But the judgment won't be worth your time or the loss of your sanity. This caliber of people wouldn't pay a judgment anyway---you'd have to attach something they own and sell it. Some might argue that if all the affected tenants sued and won a few thousand each, and even if they all donated the proceeds to charity, it might send a signal to management that DECENT, HARD WORKING PEOPLE ARE SICK OF THIS PARTY BULLSHIT. But, honestly, we do not believe present management is capable of comprehending this concept. A huge judgment against management might entice them to REACT to the problem with a little more vigor, but reaction will never solve noise problems, especially if they never really understood the problems in the first place---it requires a manager who understands the problem, and who will, on their own, without prodding or threats, be proactive. Doesn't it make more sense to keep a problem from occurring in the first place, rather than to allow it to persist until an entire building is screaming-mad, then grudgingly take wimpy, half-hearted measures to dampen the problem a little bit after the fact? Perhaps this concept only makes sense to the victims.

Still, there really are times when there's nothing left to do BUT go ahead and sue. You can sue for small amounts (up to something like $3500 or so) in small claims court. You'll find less technicality in small claims, and sometimes a bit more common sense---though remember that common sense is still a rarity in any legal environment. You'll also be granted the opportunity---and satisfaction---of meeting the object of your ire face to face, as they can't simply turn the matter over to their attorney (attorneys are not allowed in small claims court). The defendant must actually show up and explain in a quivering little voice exactly why they failed to do this or thus, and sometimes that scenario in and of itself is worth the trouble of going to court. Of course you must remember that if you're dealing with a dishonest, underhanded, sneaky, amoral management company, you may well find yourself the target of lies, falsified complaints, and all sorts of other evil as a result of winning a judgment against that company. Still, there are times when you have no choice but to take that action, and take that chance. There's an old saying: Every people has the government it deserves. That applies on a smaller scale. If residents don't have the backbone to stand up and protest and challenge incompetent / dishonest management, they deserve the management they get.

But who wants to live like this, going to court, researching laws, filing documents....? No one. Not us. Not you. And none of us should have to. Unfortunately, "fair" is just a concept in this life, not a guarantee, and sometimes you have to do unpleasant things---or get steamrollered by corporate bullies.

Office staffers have asked us how we'd like to see this end?

We'd like a written apology for lying about us. Management might have come through this relatively unscathed and unknown if it had not LIED ABOUT US. That's the one thing we won't tolerate. It's over the line. It proves to us that our instincts about present management were correct and accurate all along. A written apology for LYING might circumvent a suit against management. I said it MIGHT. Accidental incompetence is one thing. Intentional maliciousness is quite another.

Regarding the noise problems on the roof of the Court, forget it. They'll never be solved. Present management is incapable of solving the problem, no matter how much pressure the tenants could bring to bear. They may reduce the problem so that the west side tenants are outraged only a few times per year instead of a few times per week or month, but who wants to be outraged at all, ever? We pay more than enough rent here to expect to never have to experience outrage.

We have come to the conclusion that no rental situation can ever be considered a home. The tenant is always at the mercy of management. Managers come and go---God knows we've seen a gaggle of them pass through this building.

We also feel that American landlords are particularly problematic.

Instead of spending our lives playing Russian Roulette with apartment managers, always hoping to draw and keep one that's competent, honest, and understands the basic concepts of livability and home, we've decided to give up. We had owned homes (or floating homes) prior to coming to the Centennial. We stopped owning and moved to the Centennial because we wanted the freedom of not being tied to a piece of Real Estate. Unfortunately, we've learned that with that freedom comes a much higher price---the price of being at the mercy of incompetent and/or dishonorable management.

The logic, reason, and honesty of the Swiss people, and the order (as opposed to chaos) of the Swiss society is becoming more appealing to us. We may try Switzerland, where this kind of problem is virtually unknown, because the people are intelligent enough to deal with it before it ever even approaches this level of chaotic nonsense.. Or we may buy a large tract in the Arctic Circle and become cranky hermits who own lots of guns. Whatever we decide, this will be the last long-term rental situation we'll ever endure. We may remain in the U.S. another couple of years, but there are many countries where the people are civilized, and we'd like to try one for a change.

What lessons can be gleaned from all this? What meaning does this site have for the average American renter?

For the scum-bags of the apartment world, it means that people are getting more and more tired of your bullshit. Read into that whatever you like.

For the vast majority of renters who work hard and just want a quiet place to lay their heads between shifts, it means that you probably won't find it, except fleetingly, in the world of apartment living in the United States. We've not found this level of managerial incompetence and apathy anywhere else we've lived. It's largely an American problem. But unless you plan to leave America, you're at the mercy of a mentality which doesn't grasp the simplest concepts of home and order. Hell, many of the managers in this country were once (or maybe still are) the loud, obnoxious punks who plague our lives now! They turn a deaf ear and a blind eye to "their own kind".

For the apartment dwelling victims in America who are at their wits end, the end of their ropes regarding finding a quiet, dignified place to live, we can't offer much hope or advice. If you can't find decency or dignity in a building which charges up to $4500/mo. for a small apartment (and nearly $2000/mo. for some one-room studios)(2003 prices), you probably can't find it in any rental situation, anywhere in the country. Our advice is to struggle through your rental experience as quickly as possible, never allowing yourself to think of your apartment as a home, but to regard it as a motel room, one you may have to vacate at any given moment due to conditions beyond your control. Don't allow yourself to get locked into a lease if it can be avoided. Always keep an eye to saving money, to looking for properties or houses. Buy legal insurance. You can live through a relatively quiet and benign period in your apartment, and be subconsciously thinking, "Gee, this isn't too bad." --Then wake up one morning and discover that management has changed overnight and they've allowed some drunken scumbag to move in next door to you and your life is about to become a living hell.

Apartments (even "condos") in this country are, at best, at best, a temporary and often distasteful solution to the problem of where to live. Don't be lulled into thinking they can ever be more than that.

That's our advice and that's one of the points this site is designed to demonstrate.

If there's one lesson we would hope that present management glean from this experience it would be this:

Don't ever lie or make up stories about us. Just. Don't. Do it.
Nothing will incense and inspire us more.

 

Updates of new developments will appear below as appendages.
This site contains and includes our opinions.

UPDATE 9-29-03:

 

Centennial Tower

2515 4th Ave.

Seattle, Wa.

98121

                                                     Proof of Delivery 0302179000029977

Apex Realty Management Inc  

4020 Lake Washington Blvd NE

Kirkland, WA 98033

 

Management,

 

.....We are aware of serious, potentially actionable, even criminal “discrepancies” in an accounting of this problem that was supplied to Julie Fite by Correna during the latter part of September, 2003. We herewith offer to pay for polygraph testing of Correna. The results, good or bad, will be posted publicly on the Internet and used for other purposes as well. Copies of the questions to be asked will be forwarded to you upon your acceptance of this kind offer. Correna will have the opportunity to object to particular questions. The test will take place at the earliest available appointment time which is generally within three weeks. This is a prime opportunity for Correna to exonerate herself in a situation in which we believe she has blatantly, shamelessly lied about us and our activities in this building. And it’s free. You have ten (10) days to accept or reject this offer. Failure to respond to this offer will be viewed as a refusal to accept it, and the offer must be considered “withdrawn” after ten days.

 

Reply in writing only.

 

9-29-03

 

UPDATE 9-29-03:

On 9-29, after the above letter had gone out (but before anyone had received it), we received a voicemail from July Fite. Her tone was what we would describe as "canned corporate pleasantness" (through clenched teeth). Julie stated the following:

Julie wanted to know what it would take to resolve this situation for us.

Answer: To be moved away from the noise problem, and to receive a written apology for lying about us. That's all!

--Pretty basic demands, which have been stated before.

(Note: As of 2-3-04 management had not responded to us in any way.)

 

UPDATE 10-3-03 (for reference):

CNN has announced a new noise statute for Seattle. It goes like this:

If the offender can "be heard" 75 feet away or more after 10 P.M., the obnoxiousness earns a $250 fine.
Second offense: $500 and 6 months in jail.

The offense is easily documented with a video camera, preferably a model equipped for "night vision" like the one now installed to watch the roof of the Court.

Laws can drive us nuts and strip us of freedoms. Laws can also liberate us to live better lives.

 

UPDATE 10-6-03:

Approx. 2:20 a.m., group of five males on the roof of the court yelling and throwing chairs. One wore a white baseball cap, backwards, with a yellow bill. Security seemed amazed that management hadn't yet solved this problem. Most of us are no longer amazed.

 

UPDATE: 12-21-03

3:05 A.M., the West side of the Tower was awakened to a couple of loud drunks on the roof of the Court. We called security and were told that several complaints had already been received, and that security was on the way. It's clear, these many months after this site was posted, that not only has management not solved this problem, it has no intention of solving the problem. We have asked repeatedly, even by registered mail, to be moved back to the east side of the Tower. Management has not replied in any way, shape or form, even under threat of civil action. Incidents like this only bolster our claim of breach of contract. Our lease is up in March 31, 2004. This will likely come to a head at that time. It is interesting to note that our kind offer to pay for polygraph testing of Ms. Corbett went unanswered (see above offer dated 9-29-03 and delivery receipt dated 9-30-03). If anyone desires, they are free to pay for our test and it will be taken immediately. Simply send $300 to our attorney and reference this website. You may make the donation stipulating that it is to be used for no other purpose than to pay for polygraph testing. The results will be posted within 30 days:

Elena Garella
927 N Northlake Way, Ste 301
Seattle, Wa. 98103

 

UPDATE: 1-3-04

The west side of the building apparently survived New Year's Eve. While people were present on the roof deck at least until 1:30 a.m., they were relatively quiet (where was security?). We experienced a bit of trouble in the lobby from drunks, and we witnessed two black gentlemen in the company of one Caucasian woman literally jerk the front door out of a resident's hands as he was trying to depart without letting them in to the building. Other residents voiced concerns and complaints about general noise and mayhem in the building. This kind of behavior has become common in the building since new management took over. As far as we know there were no homicides.

 

UPDATE: 1-4-04

It has been brought to our attention that Centennial Tower is now being operated as a cheap motel. Perhaps this accounts for some of the disruption. A local hotel uses apartments in the Centennial. Click HERE for details.

 

UPDATE: 1-10-04

Letter to Centennial Management:

At 21:24 on Saturday evening we attempted what would normally be a simple act---to take the elevator from our floor to the garage to get something from our car. The elevator stopped at “2” where all hell was breaking loose. When the doors opened, about a dozen drunk partyers swarmed onto the elevators, beers spilling from about eight of them as they jumped around, yelling and hooting, running in and out of the elevators. There were probably a dozen to twenty more from the same group in the elevator area of the second floor engaged in the same kind of behavior. The group in our elevator refused to let the doors close, but were yelling back and forth to other partyers in the other elevators, all of which were being held open. This was like a junior high assembly with no parents or teachers present. We finally yelled above the din loudly enough to get their attention, and asked that our elevator be allowed to continue. This request was met with smart-ass replies, but the elevator was allowed to continue down. As it made the short trip from 2 to the lobby, these guys continued to yell so loudly we wanted to cover our ears, and we mean this literally. When several of them were fizzing and spilling their beers as they jumped around inside the elevators, we advised them that we didn’t think open alcohol was allowed in the halls and elevators of the building. This, of course, only egged this crowd on, at which time they began yelling, “What are you going to do about it?” and "Why don't you try to call someone and see what happens?" The group departed into the lobby at about this point and the doors began to close. We said nothing further. The group continued to yell insults and taunts until we were out of earshot in the garage. We tried to call security but were told there was no security on duty for another half hour. If this is Centennial’s idea of a more sane and reasonable living environment in response to tenant outrages of a few months ago, you’ve missed the boat and your performance can be rated as “piss-poor”. We now believe this management company has no intention of even attempting to provide a safe, quiet, reasonable living environment, and we are turning the matter back over to our attorney for possible litigation. What in the hell is the matter with you people? Is the management of this small building utterly and totally beyond you? We must conclude that it is. What if a resident had sent their child on this simple errand of retrieving something from the family car at 9:30 at night? What would have been the outcome of that child encountering that gang of belligerent drunks? How many elderly people look forward to this kind of confrontation in their own home? Did management make even a cursory attempt to monitor this outrageous bash? If yes, then we must assume that management condones this behavior! If no, then we submit that management is once again derelict in its duty to provide a reasonable living environment for its residents. Could it be that this type of crowd is simply "management's kind of people" and management merely looks the other way when they cause trouble? We know that the old "Grosvenor House" a block away (now "Wall Street Towers) has become plagued with problems stemming from a crowd of tenants from the Seattle Art Institute. We personally know of single evenings where the police were called eight or more times to try to get this utterly out-of-control crowd under control. This on-going problem has caused dozens upon dozens of quiet tenants to move out over the past one to two years. We now know that that same crowd has begun to migrate over to the Centennial, and that is beginning to account for some of the problems in this building. Thanks again, Apex Realty.

As of 2-4-04 we've received no reply from Apex to the above letter.

 

UPDATE: 1-14-04

On a trip to the UPS box in early afternoon we encountered a street person who wouldn't take "no" for an answer (there are something like 17 homeless missions within a five block radius). After several minutes of trying to extricate ourselves from him, we ended up calling the police. SPD showed up and took care of the problem without much ado. While talking with one of the officers, he asked if we lived around here, as we looked familiar to him. I pointed to the Centennial, then mentioned that we had probably met when we complained about some drunks in the building. He looked over at the Centennial and replied, "Well, if I lived there I'd be complaining about those people too." We didn't reply as we were slightly shocked that the building's reputation had become that well known. It seems over the past 18 months Centennial Tower has built quite a reputation for itself within the ranks of SPD. Thanks again, Apex Realty.

 

UPDATE: 1-31-04

We are continually amazed and entertained by the stupidity, dishonesty, sneakiness and underhandedness of the human animal. Just when one thinks he has seen all the evil and stupidity the world has to offer, someone raises the bar.

On 1-31-04, out of the clear blue, we received the following communication from Puckett and Redford, attorneys, representing "Tower at Centennial".

We have been told, directly, by several building employees, that our website was a "Godsend" and that countless despicable practices by current management were being cleaned up as a result of it. Employees have thanked us (rather vigorously) for posting this site. We suggest that the above letter should, once and for all, illustrate to the good staff of this building exactly what their bosses are made of.

In reply to the above letter from Redford we reminded the attorney that it is illegal to threaten to remove a tenant in retaliation for complaints about living conditions. We remind him now that it is illegal to threaten to evict tenants without just cause in Seattle---but this point will be driven home through the Seattle Police department, as this is now a criminal matter in addition to being actionable in civil court. Frankly, we'd love to stay past the vacancy date and watch management explain its case in court. The fact is, however, our attorney assures us beyond all doubt that we may break our lease at any time and simply walk out of the building with no repercussions whatsoever. We are assured that our legal position is concrete. Since it is now a renter's market of absolutely unprecedented proportions, we'll probably leave early. We've been warned that management is out to "get us" because of this website. Julie Fite has told our attorney she was going to get her own attorney (Apex didn't have one?) because of this website and use that attorney to somehow "get us". We're told Apex has spent considerable sums in legal fees trying to have this website shut down (it's still here). Management has already lied about us in several contexts. We've been warned that management may try to "set us up" with a false complaint of some kind. We've been warned our rent would be raised dramatically if we legally forced Apex to allow us to stay. What would be the point of staying under these conditions?

Just what would it take to entice us to stay? If the owners were to send Apex packing on their asses, move us back to the east or north side at management's expense, apologize in writing for lying about us, apologize in writing for letting the building go to hell, clean the drug dealers and scumbags out of the building, roll the rent back so as to be inline with today's market, drop the utility bill which was never part of our agreement, begin actively addressing the parking problem, begin actively enforcing that part of the lease agreement which states tenants cannot run businesses out of their apartments which require access by customers (the public) (there are currently many of these situations in Centennial Tower alone), put security cameras in the storage area, begin actually recording from the security cameras that are currently in place, hire doormen who were (a) THERE, and who (b) didn't try to impress us daily with tales of the felonies they commit with handguns or the female tenants whose unwelcome advances they must constantly refuse and who (c) didn't make racial slurs about their co-workers, and who (d) didn't commit crimes against the tenants with the knowledge (and possibly the blessing) of management; fix the plumbing in the building once and for all, hire security for the drunken, rock-out bashes management approves (and gets handsomely paid for) in the community room, stop renting the community room out to non-tenants, stop renting apartments out as motel rooms for $88 a night (which exposes the tenants to a wonderful crowd), limit access to this building's amenities to this building's tenants (per the agreement when we moved in), hire professional, competent management who at least has some vague notion of Seattle's renter's laws or who is at least intelligent enough to go find out what they are before committing outrageously illegal acts against the tenants, and a few other things besides, we'd consider it. We were happy here our first five years. But we can't enjoy the building with people like this in charge, or with so many of the perks that were part of the original deal, stripped away out of greed and stupidity by what can only be described as a backwoods, inept, dishonest, hillbilly management company whose experience seems to have been limited to a short and infamous slide running $400/mo. slum-boxes in outlying areas. Isn't it about time a co-op of quiet, responsible tenants bought their own building so they could simply live in peace?

 

UPDATE: 1-31-04 (for reference):

What are the reasons your landlord can evict you?

Your landlord can terminate your lease or rental agreement and evict you for many different reasons. They include: not paying your rent, seriously damaging the property (waste), seriously interfering with the rights of other tenants (nuisance), conducting an illegal business on the property, or violating an important rule or regulation. If you are renting on a month-to- month basis and live outside the city of Seattle, then your landlord does not need a reason to terminate your tenancy and evict you. Your landlord can evict you for any reason or for no reason at all as long as you are given proper advance notice.

If you live inside the Seattle city limits, then your landlord must have "just cause" to terminate your tenancy. Information and pamphlets about the Just Cause Eviction Ordinance can be obtained by contacting the City of Seattle, Department of Design, Construction and Land Use at 206-684-7867.

Hence, Randy Redford's (of Puckett and Redford) threat to "evict" us was blatantly illegal on the basis that (1) he may not do so without just cause, and (2) he specifically may not do so as retaliation for this website or for complaints we have made to or about the incompetent management here. We submit that Apex has hired an attorney whose abilities are exactly commensurate with their own---virtually non-existent (read: Dumb). Needless to say formal complaints will be filed against Apex and Redford and followed through with "the utmost patience and determination". Neither Apex or Redford listed any cause whatsoever for threatening us with eviction, just or otherwise, because (1) no cause exists and (2) any fabricated cause would be quickly and easily refuted with polygraphs and other documentation. These ain't the brightest bulbs in the string..

 

UPDATE: 2-4-04

On 2-2 a building employee who has finally been identified removed our bulletin board notice (pointing to this website) six (6) times. We're offering $500 for witnesses that will bring the matter to conviction. We have therefore decided that the most effective means of disseminating our information is to use the mail service. We have subscribed to a company which will do a mass mailing to every tenant in the building every six months, beginning about a week from now.

 

UPDATE: 2-5-04

To document an incident that occurred on 2-2: We were advised (again) by an anonymous source that management may try to "set us up" by arranging a situation in which someone can fabricate a complaint in order to discredit us. This would be typical of the mentality we feel we're dealing with in management and we had already considered the likelihood of something like that. We were also informed that we could "forget about" receiving a refund for any portion of our deposit. We had also considered that, but had not thought it likely. Now we think it more likely. When we moved from the east side of the building to the west, after having been in our east side unit for over five years, we left it so clean and undamaged that we received all of our deposit back. Our unit will be left exactly as clean when we vacate it this time. The only difference in how much we are entitled to as a refund will be at management's whim. It will be interesting to see how this plays out. We're also concerned that management will attempt to sabotage our reference. We have, therefore, hired an investigator whose office will call Centennial's management several times, posing as potential landlords. If management slanders us, we'll post it here and add the issue to our suit..

We've said a lot of warm and fuzzy things about the office and building staff (sans manager), and for most of the staff we meant them. But when some employees continue to watch their employer act in a manner than could only be described as childish, illegal, counter-productive, mean-boned, and circling-the-drain close to evil, and those employees do nothing but stand back and watch those events unfold with no intervention---indeed, not even objection, one must wonder where the line is drawn between innocence and culpability. At some point the argument "I just work here" loses its validity. If you stand on a street corner and watch a gang of thugs beat the hell out of a family, and do nothing, don't call the cops, don't even testify at their trial, you begin to lose your soul. We hope this management company is worth their employees' dignity and self respect. That's what they stand to lose. Do the employees think they're going to be rewarded for abandoning their morals? We submit that when this company is done with them it will spit them out like it discards everything else it ruins, and they'll be left at the mercy of their conscience and their regrets. Maybe this apple's rotten core is tainting the pulp.

 

UPDATE: 2-8-04

UPDATE: 2-11-04

I had a brief conversation with "an office staff employee" recently. The date of the conversation won't be posted so as to help protect their anonymity. It went, in part, like this:

Me: "I don't know of anything we've done wrong in this building, do you?"

Staffer: "I don't know of anything. --Besides 'Telling it like it is' you mean?"

Me: "Obviously management thinks we've done something wrong, but it has never made us aware of what that might be. We'd like to know what management 'thinks' we did wrong."

Staffer: "Nothing that I know of. You just told it like it was and some people may not be able to handle that."

Staffers report they are being reminded by Corbett almost on a daily basis not to speak to us. We're heartened that some ignore her. We're saddened that more don't have the intestinal fortitude to stand up straight and call 'bullshit' on this woman and this company, though that may come in time. We're told that management is going out of its way to be "extra nice" to employees and tenants right now so as to not give them reason to "go to the other side". We doubt management can keep this up.

 

UPDATE: 2-12-04

We've discovered that the lock to our storage locker on "M" has been broken. This must have occurred within the past week, as it was intact and secure prior to last Friday. About $150 in items was missing. Curiously, much was left---perhaps the thieves were interrupted before they could completely clean us out. Upon removing the rest of our belongings we found that another several hundred dollars damage had been done by a water leak from a pipe directly above our locker. Our insurance will cover it all, and the underwriter will no doubt then go after Apex for recompensation. Thanks again, Centennial.

 

 

UPDATE: 2-15-04

2:14 a.m., awakened by drunks on the roof of the Court. 2:16 a.m., called security. It went like this (verbatim):

"...and where is the noise coming from?"

"Same ol', same ol'; there are drunks on the roof of the Court as usual."

"Oh (groan)....this again....we don't know why management won't just close off that [%%$$#] roof deck on the Court..."

"Well, that would require intelligence....."

"OK (sigh), security has been paged....thank you..."

About 15 minutes later, just as we were trying to drift back off to sleep, there was another outburst from the Court, which may or may not have been security arguing with the drunks. Bear in mind this is February 15th -- it's 42 degrees, windy and raining, and the drunks are still having parties on the roof deck. Don't you look forward to those warm summer evenings a couple of months from now when the parties can really get going?

It is one thing for a backwoods, backwards management company to come into a new building and do a poor job before either (a) LEARNING, or (b) GETTING FIRED. It is quite another thing for a backwards, incompetent company to come into a new building and positively REFUSE to learn from its mistakes. It almost seems to us as though Apex is refusing to address these problems out of spite for its tenants (How DARE you complain---we're certainly not going to correct anything NOW!) We surmise this because, as cynical as we've become about this company, we still refuse to believe that any human beings, anywhere, could actually be this freaking stupid. No one could be this clueless and still be capable of finding their way home at night. It's just not possible. So this incompetence MUST be intentional. Right? Any other theories? Maybe present management can be convinced to offer their brains for scientific study. Hell, we'd pay as much as eight dollars cash to find out what makes them so obtuse. We're reminded of the old comic strip "Lil Abner". We submit this company is straight out of Dogpatch, USA.

 

UPDATE: 2-17-04

On 2-17 someone brought to our attention a series of tenant comments that have been posted on the Internet in other locations for years. We've collected them and reposted some of them here.

Throughout this ordeal with Apex Realty Management, we've struggled to comprehend how any group of individuals could be so incompetent, so backwards, so back-woods, so dishonest, so dishonorable---we just couldn't figure it out. Their behavior was (is) so alien to us that we just couldn't get our minds and our sensibilities around it. We've philosophized about it, discussed it, read-up on the phenomenon, but it just didn't add up. These people look human, they speak English, they have two arms, two legs, hair and eyes and ears---yet they seem to be operating on a different OS, existing in some parallel universe where the average intelligence quotient is about a hundred points lower than in this universe. How could this possibly be? How can people this dumb find their ways home at night---and that's not a rhetorical question!

But in reading the tenants' complaints referred to above, something clicked. We finally "got it". We understand. It was an epiphany.

Try this as an experiment: Call your pet into the room, be it a dog, cat, or goldfish. Now, teach it algebra. Seriously---go ahead and try it. Be patient. Speak clearly. Ask for no leaps of faith. Assume no pre-knowledge of the subject. Take your time. Take an hour. Take a year. Take a lifetime. What happened? Nothing. Your dog, cat or goldfish just sat there and stared at you. Actually, the goldfish didn't even do that---he just kept swimming in circles.

What did we learn? We learned that it's not their fault. There's no point in berating your cat, dog or goldfish for not grasping the concepts of simple algebra. Nothing would help, short of a brain transplant. They're already doing the very best they can---to do better simply isn't in them. They can't bench-press a thousand pounds, they can't run 200 mph, and they can't learn algebra. The mental horsepower just isn't there. The cerebral connections are too few. They don't even know they're dumb, and that's the very heart of the matter. The goldfish doesn't understand algebra, nor does he understand simple manners or decency or honesty or honor. He understands only that he must swim and eat. He's not capable of extrapolation or of really any level of problem solving. He's not much smarter than those toys we all had as kids---you wind it up and set it loose on the floor. It goes until it hits a wall, then it turns and goes another direction until it hits something, then it turns and goes another direction--- forever. Of course no one would put your goldfish in charge of a hi-rise apartment complex. Why? Because he's obviously a goldfish, and we know goldfish aren't too bright. You can look at him and see he's a goldfish. You know right off not to expect too much. But in the case of stupid human beings, it's much harder to tell. You have to dig a little deeper to find out if an individual, or a company made up of individuals, is capable of doing the job. In the case of Apex Realty, it's clear---they're so far out of their league it's laughable. So is the fault with Apex Realty? Or is it on the person or persons who hired Apex Realty? After all, it was their job to determine if Apex Realty was comprised of intelligent human beings, or goldfish. We submit the owners of Centennial Tower hired a bowl of goldfish, and should be held accountable for the misery they've inflicted upon their tenants. Of course this presupposes the owners didn't come from the same damned goldfish bowl.

And what of the goldfish?

They should be put back in their bowl and prevented from ever being in control of human beings again.

 

UPDATE: 2-17-04

This afternoon we were approached by "a Centennial employee" who informed us that certain office personnel have been discussing us (gossiping) with other tenants. One office staffer was specifically implicated as being active in this pursuit (we had already suspected her). Another staffer has reportedly engaged in this reprehensible behavior to a lesser degree. We have met with two tenants who confirm this to our satisfaction. Neither are (yet) willing to testify in court, fearing retribution from management. Again we solicit accounts from tenants regarding this kind of thing. We believe this is being done with the full knowledge of management, and is probably encouraged by management. We've said many warm and fuzzy things about the office staff in this website. We're now reconsidering those compliments. Our advice to Centennial tenants: stay away from these people. You may be their best friends today, yet their victims tomorrow. You may be their best friends while you're in the office or lobby, yet as soon as you leave the office they're badmouthing you to other tenants. This is the behavior of 14 year old girls, not professional adults. 

 

UPDATE: 2-20-04

Our investigator's office reports it has tried twice over the past week to obtain a "reference" from the Centennial Office about us. On both occasions they were told by Centennial staff that they do not give out references at all, under any circumstances, without a written approval from the tenant. We will, then, provide Centennial with written permission to give out a reference. If Centennial makes up something about us, we'll add that to our suit against them because it will be fabricated. If Centennial gives us a good reference, it will be used in the criminal proceeding against them for attempting to evict us without "just cause" (Seattle's ordinance). We suggest to Centennial management that they go back to growing potatoes or whatever it was they did before they decided to try to manage apartment complexes in the Big City. 

 

UPDATE: 2-21-04

Our investigator asked for the building's business license. It is posted below along with one of their certificates of occupancy in case anyone else needs it (click to enlarge). From these documents the building owner's true identity and whereabouts will be posted. We may elect to name both owner and management as co-defendants. Other documentation may be available upon request:

Click HERE for the identities of Centennial's owner(s)

 

UPDATE: 2-24-04

14:24-- Music pounding through our walls from one of our neighbors. Would there be any point in complaining? Would there be any point in barking at the moon? For all we know management is paying them to do it.

 

UPDATE: 2-29-04

15:30 -- Attempted to turn in keys and key-cards to office. Office staffers refused to sign our receipt for the keys, saying management had told them not to. At what point does garden variety stupidity become mental retardation?

 

Update: 4-4-04

Henceforth the case will now focus on the criminal complaints against Apex Realty, Carl Carilao, Julie Fite, Correna Corbett, and "attorney" Randy Redford. Follow this link to go to the next phase. The final phase will be the civil suit; a link at the end of the criminal complaint page will lead to the civil section.

Update: 3-10-05

The Centennial Tower has reportedly been sold. Click here for details. Does this mean the new owners have afforded the tenants any relief from an out of control management company? That's unknown as yet.

 

Criminal Complaints