Missing Shipments, Suvarnabhumi Bangkok Airport Customs
This editorial site contains and includes my opinions, hunches, best recollections, and suspicions, and is cleared by my First Amendment attorney. Wanna sue me? Ask Hewlett Packard how that worked out for them.
The corporate offices of the US parent company of the carrier in question has thus far been less than worthless, as expected. We haven't yet gone far enough up the chain. Rest assured WE WILL. All they did so far was to pass the problem to a Thai customer support representative, which accomplished only to alert the ring in Thailand that someone was making waves. We received ZERO help from that customer support rep -- in fact, we received the opposite. Now it's on to Singapore.
Would you like a broader understanding of the problem here? Google the following:
[insert carrier name here] corrupt thailand.
You'll quickly glean an insight into where the vast bulk of the problem lies.
These websites are evolving rapidly. We are working with legal counsel to determine what we can publicly reveal in Thailand with regard to company names, individual names, email addresses of purported thieves, and scammers, their home addresses, their photos, etc. We will disseminate everything that legal counsel determines is "safe" to disseminate publicly, given Thailand's positively insane and counter-productive slander and libel laws. In the US, I am a First Amendment expert. In Thailand, I must follow the advice of outside counsel. However, as stated repeatedly below, once I am out of Thailand, or if I am arrested or sued in Thailand, or especially if I am "disappeared" in Thailand, because I am threatening an extremely high-stakes game of corruption and theft in Thai shipping and import circles, then these websites will instantly go global with all names and other data revealed, and passwords of pages removed. Thailand is being seriously damaged by the actions of a few hundred individuals in shipping and imports in Thailand, and it must stop
The government of Thailand, I think, absolutely does not care one whit about the massive corruption in international shipping and customs circles because too much money trickles down from the theft and sale of that $800 American product you paid for and shipped here through Amazon or eBay or whatever, to Thai government officials at all stages along the way. They won't investigate it nor stop it. They've known about it since shipping existed here. They will ignore it, or they will punish the reporters if those persons get to close to finally exposing them by name. But I am betting the US corporations are getting sick and tired of the theft and graft occurring here, and may be ready to finally investigate and do something about it. After all, if enough people around the world are kept informed that carrier ABCD will most likely steal their shipments and parcels, then more people will stop shipping using carrier ABCD. The state it's at as of this writing in April, 2021, is that there is NO WAY, MEANS OR METHOD of reliably shipping merchandise and purchases into Thailand. There is no way to do it because the carriers steal that much.
These websites (links below), and this whole series of websites with new ones being developed at this moment for the domain MonkeysWearingPants.com", describe a giant problem with shipping carriers in Thailand, and one office manager in particular. Personally, I've never had trouble with DHL, FedEx, or Pitney Bowes, though everyone else has, so it's only a matter of time before I did as well. The carrier I've had trouble with has failed me four times out of four.
I used to think the corruption in Thailand was only entertaining. But now it affects me and it affects my bank account and it has stopped me from being able to purchase and import the normal household merchandise I want and need to have a comfortable life here. I know of many farang businesses in Thailand that have simply and completely given up trying to do business here only because they cannot get the items, supplies and merchandise they need to operate, through the international carriers at Suvarnabhumi Airport. They've given up and left Thailand, leaving thousands of Thai unemployed. Yes, a few people working in the offices of these carriers at the airport are getting rich and their children are enjoying incredible holidays around the Christian Christmas season because so many of the employees at the carriers in Bangkok steal so many toys and gifts, while they are conversely actively forcing international businesses in Thailand to close, costing Thais their jobs. Indeed, Thailand was never known for being smart.
These websites are being forwarded to the corporate offices of this company, in the US and in Singapore, and to Interpol, to the US FBI so they can warn shippers about using this carrier, to the Federal Trade Commission in the US so they can also warn US shippers about using this carrier, to Amazon Corporate and Amazon legal department so they can take steps to stop using this carrier, to eBay so they can take steps to stop using this carrier, to Prayuth's office in Bangkok as a corruption complaint, and to a long list of other interested law enforcement parties in Thailand and around the world. Enough is enough. I'm angry. I'm tired of having my property stolen. And I don't back down. The corruption in Thailand is so incredibly widespread, pervasive and commonplace, that I have decided to leave Thailand after nearly ten years. I've lived in Cambodia, Laos, the Philippines, Hong Kong, Singapore, Mexico, Canada, the United States, Vietnam, and I find Thailand to be THE most corrupt of all of them, by a wide margin.
I believe a ring of parcel thieves is operating within the office of an international shipping carrier at Suvarnabhumi Airport, in Bangkok, Thailand. I believe I have gathered enough evidence to prove it. I believe a particular office manager is responsible for the bulk of this problem, but I believe the office staff supports the graft as well, and profits from it, and is active in helping to cover it up. I believe that, among all the international parcel carriers in Thailand, the parcels being stolen from customers and businesses total in the billions of baht over the years. This is a huge business. I know one Thai national male who works in Laem Chabang in the Customs warehouse and boasts that he takes home 1.5 million baht per year. His salary is small, but his earning are extremely high due to what he calls "bonuses". I believe the Thai Customs department is complicit in this ongoing theft and corruption. I believe Thai Customs works together with the International carriers in Thailand to either so completely frustrate and obfuscate deliveries of parcels to customers in Thailand as to force those customers to give up and abandon their own property, or the perpetrators actually steal the items outright. Can we prove it to the world? Let's find out.
What are these websites about?
When you live in Thailand (68 million people do) and you need to order something from outside Thailand, which is just about everything because Thailand produces almost nothing of its own, and what it does produce is garbage and junk, and the only alternative is to buy directly from China, only a few hundred miles to the North, which will bring you only more garbage and junk, you will inevitably end up buying and ordering from some big chain in, say, the US, UK, etc. You will end up ordering the simplest of things this way.
The retailer then chooses a carrier, usually DHL, UPS, Fed-Ex, Pitney Bowes, etc., and they ship the item to you via that carrier.
Everything goes fine at first. Your item breezes through country after country along its route, but when it reaches Thailand, it will cross the desk of one of these carriers.
These carriers will then either let the item pass through to you, unmolested, or they may choose to "inspect" it. Customs might flag an item and ask the carrier to inspect it, or the carrier itself, we are told, may independently decide to "inspect" the item.
What happens then is that the carrier decides what should happen to that item. If the carrier is busy that day, they'll stamp your parcel and it will sometimes fly right through the process. I often receive my items from Amazon in four to five days -- even two days, once, whereas if you order the same thing from a seller 100 miles away in Thailand, it can often take ten days and may not arrive at all, or as an empty box.
Why do the carriers "snag" an item? They may suspect it's some kind of "restricted" item. For instance, until recently, it was illegal to import Tampons here. It might still be illegal -- but they are gradually showing up. The Thai government is convinced they are sexual aid devices, and such things "can" get you jail time in Thailand. This is no joke -- try to keep up here.
Usually, what they're looking for, are things they, personally (the office staffs) would like to take home to their families, or things they, in cahoots with Thai Customs, can sell. The proceeds are then divided.
How can they take (schlep) and sell the things YOU bought and paid for? In the old days, before effective tracking, they just plain took them. And when the customer and the seller came knocking to ask where the items were, they just said they didn't know, and that was the end of that. No one ever saw those items again -- except for the children of the carrier employees around Christmas time. This was a multi-billion dollar "industry" and still is today.
Today, however, tracking has become much more sophisticated, and Customs officials, and carrier office employees, have become wary of just pocketing your stuff outright. Therefore, they needed to find new ways to steal LEGALLY, and here's how it works:
The carriers, all of them (but in my experience UPS is the worst by a factor of 1000 -- though some will say the worst is DHL) will flag an item, then send a notice to the would-be recipient saying the item has been subjected to some kind of "inspection process", or, if they can't think up anything even remotely legitimate, they just say it's a "random" inspection.
They send this notice to the email address on the paperwork that came with your order. If you didn't include a valid email address on your original order, you will never hear from them. If you did include a valid email address, you may STILL never hear from them. They will routinely LIE and say they contacted you "way back when", when they did no such thing at all and never intended to.
You must watch your tracking closely, and when it says "delayed in customs", you know you're in for the fight of your life to ever receive it. In those cases, you will initiate the contact with customs, and you'll be told that they tried and tried to contact you by email and by phone, but their emails bounced back and your phone is disconnected. Of course neither is true. They have lied to me like that countless dozens of times. Thais lie. Get that into your consciousness right now because it is a fact. They lie when the truth would serve them better.
In any case, the ploy here is to be able to show on their books that they had the item for some period of time before you "answered" their many (non-existent) contacts, and now it is subject to a STORAGE FEE, which usually exceeds the value of the item every month. The amounts vary, depending on how much they think the item is worth, and how badly someone in the office wants to ultimately keep it.
So you ask them what you can do to get your package released. It should be a simple process and in most countries it is. But this is Thailand.
They will send you an absurdly long list of documents you must prepare, in Thai, most of which no one has ever heard of and can't get, and then they will demand that you drive sometimes hundreds of miles to present these documents, in English and in Thai, to some obscure office somewhere.
If you say you are too old or sick or infirm, they will say fine -- just courier everything and they will take care of it. This must include your ORIGINAL passport. You may be hesitant to send off your original passport because, who knows, they might LOSE IT. They sure as hell lost mine. Or they might allow you to make "certified" copies of your passport and send those. But you will never, ever, EVER send the copy of the page they want. It's a game.
In the case I detail in these pages, I reminded them that last time they demanded my passport, THEY LOST IT, so they allowed me to send the copies, which I immediately did. But even though I sent all the copies they requested, they said I didn't. After four (4) times of doing this, I sent ALL SIXTY SIX pages of my passport, plus covers front and back. Then they said they couldn't open those files. So I had an attorney send them. They said the same thing. So he sent each individual scan in a separate email. The carrier then said the files were too big (200dpi scans of passport pages). So he reduced them and sent them again. That finally shut them up about that particular part of the scam and they moved on to new phases.
Remember, the storage fees are mounting and at this point exceed the value of the item by about six times.
We thought we might have actually won one this time -- but they came back and said that my name was completed incorrectly on one of their own forms. We dug and found the original, and it shows clearly that my name was completed correctly on the original, but that the office manager there had handwritten my name in a different way above the typed name, and she was now demanding that I travel across the country AGAIN and fill in my name not as it appeared as typed on the official manifest, but to match HER HANDWRITTEN VERSION (a scrawled, crayon kind of thing because she's uneducated) of my name.
Ok, so are you beginning to get the picture here? I simply asked for a refund from Amazon and had it within four minutes. So I won, right?
No. I lost. Because (1) this is a GAME for the carriers, and they thoroughly enjoy it. They laugh and howl and pat each other on the backs every time one of them dreams up some new way of obfuscating the process. And, (2), THIS IS THE RESULT THEY WANTED. Now they have the merchandise and can either take it home, or sell it.
Welcome to Thailand.
These pages detail this painstakingly.
Bottom line? Don't order ANYTHING outside of Thailand. You'll only receive it if you're lucky, meaning that the carrier in question on the day it comes through their office was too busy stealing from someone else, to bother stealing from YOU.
But what if you REALLY, REALLY need an item that you can't get in Thailand? Plenty of businesses face that predicament every day. Here's what I've done in the past and what I'll do again post Covid: I can get a ticket, round trip, to Singapore, cheap. I have my items shipped to a broker in Singapore, then I hand carry them back to Thailand on the return flight. I used to get round trips for $66. The customs duty on a $34 this latest item brought in through UPS recently was $96. And no, I never received it.
This page has been modified from the version sent to law enforcement and to the carrier in question. In Thailand, you are prevented by law from telling the truth. Insane? Yes, of course it is. But it is what it is. Recently a man went to prison for leaving a negative review on an International hotel booking site, for a resort in Thailand. Of course the resort is now nearly bankrupt, but Thais never think things through before they act like children. In any case, this web page now consists of two parts. Part 1, is the password protected page. That is restricted to law enforcement around the world, and to the International parcel carrier, and to other "official" parties and concerns. It contains the entire file on this -- all the images, all the data, all the names, all the email addresses, plus dates, times, tracking numbers, order contents, etc. Everything. You can't access that page without the password until I am out of Thailand, which will be very soon.
There is a Public page HERE, from which all names, companies, email addresses, and anything civilly or criminally actionable has been removed. Remember the guy who went to jail only posting a hotel review. Are you scared of Thailand yet? You should be. If you're not, you aren't the brightest bulb in the string.
YOU MAY ASK YOURSELF:
SHOULD I VISIT THAILAND?
THIS PAGE DETAILS OUR EXPERIENCES WITH UPS/THAILAND AND WITH THE OFFICE MANAGER AT THE [AN INTERNATIONAL PARCEL CARRIER] IN THE CUSTOMS AREA AT THE BANGKOK INTERNATIONAL AIRPORT. THIS PAGE OFFERS SPECIFIC INFORMATION REGARDING A DECADES- LONG HISTORY OF MISSING SHIPMENTS/PARCELS, EXTORTION, BRIBES, GRAFT, SETUPS, THREATS, LIES, AND GENERAL, SYSTEMIC CORRUPTION. FOR NOW THIS PAGE IS RESTRICTED TO LAW ENFORCE-MENT AGENCIES AROUND THE WORLD WITH KEEN INTERESTS IN MISSING MERCHANDISE AT SUVARNABHUMI. IF YOU EVER TRIED TO GET MORE THAN A FEW PERSONAL OR COMMERCIAL ITEMS INTO OR OUT OF THAILAND, YOU'LL FIND THIS OF PARTICULAR INTEREST. THIS WEBSITE WILL GO LIVE AND WILL BE HEAVILY ADVERTISED AND PROMOTED ONCE I HAVE DEPARTED THE LAND OF SMILES (LOS), WHICH ACTUALLY STANDS FOR THE LAND OF SCAMMERS (LOS).
ALTHOUGH LAW ENFORCEMENT IN THAILAND WORKS IN MYSTERIOUS WAYS, IF IT WORKS AT ALL, I STILL COME FROM A BACKGROUND OF US FEDERAL LAW ENFORCEMENT AND AFTER TEN YEARS HERE, I DIDN'T JUST STEP OFF THE BOAT. LET'S SEE IF WE CAN SHAKE SOME COCONUT TREES. IT'S ENTIRELY POSSIBLE I'LL BE "DISAPPEARED" OR SUED OR JAILED HERE IN THAILAND IF I GET TOO CLOSE TO WHAT IS A MULTI-BILLION DOLLAR ENTERPRISE HERE IN THAILAND. IF SO, THIS PAGE WILL EXPLODE AND NO THAI CAN STOP IT. ARRANGEMENTS HAVE ALREADY BEEN MADE.
WHY ALL THIS EFFORT?
I'M TRIED OF THAIS STEALING MY THINGS.
JUST LIKE EVERYONE ELSE.